SHIPPING & RETURNS

Shipping Policy

At Scarfers, we are committed to delivering your scarves with care and efficiency. We offer various shipping methods to ensure your scarves reach you in a timely manner. Our packaging is designed to protect the quality of the scarves during transit. For details about shipping costs and delivery times, please refer to our Shipping Policy.

Explore our Shipping Policy to learn more about our shipping methods and delivery times. If you have any questions or special requests, feel free to reach out to our customer support team.

Exchange & Return Policy

At Scarfers, we want you to feel confident when shopping with us. Please note that we do not offer refunds or exchanges unless there is an issue with the product you received.

✅ Refunds:
If the product you received has a manufacturing defect or was damaged during shipping, we will issue a full refund, including shipping fees, if you purchased only one item.
If you purchased multiple items and only one item is damaged, we will refund the amount for the damaged item only (excluding shipping fees).

✅ Exchanges:
We offer exchanges only for products that are damaged or defective upon delivery. We do not accept exchanges for other reasons, including change of mind or preference.

To request a refund or exchange for a damaged product, please contact us within 2 days of receiving your order with clear photos of the issue, your order number, and your contact details.

For assistance, please contact us:
📧 Email: hello@scarfers.com
📞 Phone/WhatsApp: +1 (315) 961-7157

We appreciate your understanding and are here to ensure you receive the quality you expect from Scarfers.